Help center

In order to best answer your questions, please select the category below that corresponds to your request:

  1. Virtuo
  2. Help center
  3. During my rental
  4. Issues to connect to the car

Issues to connect to the car

Sometimes the bluetooth connection can become overloaded and need a little refresh, to do this:

1. Turn your bluetooth off and on (in settings)
2. Restart the application and press "Connect" on the key
3. Make sure your account is not signed in on more than one smartphone.

If the problem persists, please contact Virtuo Customer Service by chat or call


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