Help center

In order to best answer your questions, please select the category below that corresponds to your request:

  1. Virtuo
  2. Help center
  3. During my rental
  4. I will be late returning to the station

I will be late returning to the station

We understand that occasionally you may be running late, if you're about an hour late don't worry.

If you're running later than an hour, then you can extend in-app by swiping up on the key and selecting "extend my rental" from the menu.

Note: the ability to extend your rental is subject to the availability of your car.


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