Help center

In order to best answer your questions, please select the category below that corresponds to your request:

  1. Virtuo
  2. Help center
  3. During my rental
  4. End my rental

End my rental

You must rent and return your vehicle to the same station. The address of the station is in the sms sent before your rental or in the app by clicking on" "return to my station".

The vehicle must be parked in a Virtuo space (unless no space is available in this case as close to it as possible).

You can end your rental in just a few taps!

Once parked in the Virtuo station, select "return my Virtuo". Then:
1. Fill in the space where the car is parked
2. Confirm the final damage report
3. Confirm the Virtuo items are in the car (keycard etc.)
4. Double check you didn't leave anything in the car

Remember to lock your Virtuo before ending your rental :)

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