Help center

In order to best answer your questions, please select the category below that corresponds to your request:

  1. Virtuo
  2. Help center
  3. During my rental
  4. Complete my 'damage report'

Complete my 'damage report'

Once you have found your Virtuo, you can open it with the digital key in the app. You will be asked to do a damage report and once the report has been completed, you have 15 minutes to add any additional damage as you might not have seen it.

Throughout your rental, you can add any new damage in the application so that we can inform our damage team.

Each vehicle is inspected before and after your rental.

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