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Card Insurance
When you rent a car from Virtuo, you have the option to choose a protection plan. There are three levels of protection available: Basic, Plus, and Premium. The level of protection you choose will determine if you need to pay for any damages that might occur during your reservation.
Additionally, some banks offer varying levels of protection based on your card type, such as VISA, VISA GOLD, Mastercard, or American Express. If any damage occurs, Virtuo will charge you based on your selected protection level and your responsibility (for example, if there's a breach of the Terms and Conditions).
After Virtuo has charged you for the damages, it's your responsibility to contact your bank. You may be eligible for a refund on the charges incurred, depending on your bank's policies and the type of card you have.