In order to best answer your questions, please select the category below that corresponds to your request:
Insurance and protection
At Virtuo, "Basic" insurance is automatically included in your rental.
"Basic" insurance covers:
- Third Party Liability covering the responsibility for damage caused to third parties
- Theft, Fire and Damage costs for all accidents covering the Renter's vehicles within the limits (amounts and excess) fixed on the rental contract.
To be better protected during your rental, Virtuo offers 3 protections:
The Protection Plus, Protection Premium and Tire Protection options that allow you to reduce the amount of damage remaining payable by you in the event of a claim (the excess).
The purchase of the Protection Plus option reduces the maximum amount of damage remaining payable by you per claim. The maximum amount of damage applicable under Protection Plus depends on the vehicle model chosen, and is indicated on your rental contract if you have subscribed to this option.
The purchase of the Tire Protection option reduces the maximum amount payable by you in the event of damage affecting only the tires (puncture, hernia) and / or rims (damage) to 0 pounds / euros.
The purchase of the Premium Protection option reduces the maximum amount of damage remaining at your expense to 0 pounds / euros; except if non-compliance with one or more stipulations of the General Conditions. The Premium Protection option includes Tire Protection.
You can find the information in our general conditions: https://www.govirtuo.com/uk/terms-and-conditions et nos conditions d'assurance : https://www.govirtuo.com/uk/insurance-terms-and-conditions