Help center

In order to best answer your questions, please select the category below that corresponds to your request:

  1. Virtuo
  2. Help center
  3. Invoice and deposit
  4. I have an unpaid invoice

I have an unpaid invoice

You can proceed to the payment of your unpaid invoice directly from the mobile application or our website (govirtuo.com) by clicking on the red banner on the home page (once logged into your account)

Note that you can add a new payment method to proceed to payment.

As long as there will be an unpaid invoice on your Virtuo account, you won't be able to make a new reservation.
On our side, we will try to clear the unpaid invoice using the the card on file at regular intervals.


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