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In order to best answer your questions, please select the category below that corresponds to your request:

  1. Virtuo
  2. Help center
  3. During my rental
  4. Transfer the key to my additional driver

Transfer the key to my additional driver

Your additional driver needs to have a validated account (with DVLA check completed for UK licenses) before the rental starts.

When your additional driver is added to your rental contract, you can transfer the virtual key to them directly from the app.
To do this, it couldn't be simpler: from your key, slide the screen up to display the options for the key, then select: "" manage my additional drivers "". Then select your additional driver and boom, it's sent!

Not only that, the additional driver can ask you for the key, you just have to accept to transfer it.
Please note that as the main driver, you can recover the key at any time.

Finally, the additional driver cannot start or end a rental for insurance reasons following the damage report which must be completed.

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