Help center

In order to best answer your questions, please select the category below that corresponds to your request:

  1. Virtuo
  2. Help center
  3. Before my rental starts
  4. Complete my DVLA check

Complete my DVLA check

In order to validate your booking, we need to access your DVLA record. This is a mandatory check for the UK, as this provides information for our insurance.
To generate a code from the DVLA website (www.gov.uk/view-driving-licence), you will need to provide the following information: driving license number, national insurance number and post code.

Once you receive the code you can enter it in Reservations > Booking
The DVLA check is case sensitive, please ensure that you write the code exactly as it is generated.

Warning, you must provide your DVLA check code latest 4 hours before your rental is due to start, or your reservation will be automatically cancelled.


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