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In order to best answer your questions, please select the category below that corresponds to your request:

I received an email about damage that I don't agree with

If you find something unclear regarding a damage, we're here to assist. Simply access the app or our website, go to the 'reservation' tab, select the relevant booking, and click on "Need help with your invoice?".

Our dedicated team will review your inquiry and strive to respond within three working days. Your understanding and clarity are important to us.


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