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Help center

In order to best answer your questions, please select the category below that corresponds to your request:

I want to return my car earlier

If you decide to return your Virtuo car earlier than planned, there's no need to modify your booking. However, please follow these steps:

Return Location:
◦ Ensure you return the car to the exact station or location from which you initially picked it up. Dropping off the car at a different station, city, or country is not allowed.

End Rental in Your App:
◦ Use your Virtuo app to officially end the rental. This helps us process the return and ensures accurate tracking of the car's status.

Unused Days Policy:
◦ Keep in mind that Virtuo does not provide refunds for unused days.

We appreciate your cooperation in adhering to these guidelines for a smooth and efficient car return process. If you have any questions or need further assistance, feel free to contact our customer service through the app or other available channels.

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