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In order to best answer your questions, please select the category below that corresponds to your request:

  1. Virtuo
  2. Help center
  3. During my rental
  4. Use the Virtuo key card

Use the Virtuo key card

If you would prefer to have a physical key then there is a Virtuo badge (black & white card) that can be found in your vehicle; you can transfer the digital key onto this.

To do so, swipe up on your key and select "transfer the key to the keycard" from the menu.

To lock and unlock the car or to start the engine, just hold the badge on the V sticker on the windscreen for a few seconds.


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