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Vehicles insurance and cover

If an unfortunate incident occurs during your Virtuo rental and there's any damage, you might be charged an "excess" fee. This is the upper limit of what you'd be responsible for, and the amount is influenced by the type of Protection you select when booking.

By default, Virtuo rentals don't have any protection which means you will be charged for the maximum excess amount.

At Virtuo, we offer four distinct Protection options:

Basic Protection: It covers:
◦ Third Party Liability, addressing damages caused to other parties.
◦ Protection against theft, fire, and accidental damages to our vehicles, up to the limits set in the rental agreement.

Plus Protection: This reduces your excess. The exact reduced amount is contingent on the model of the vehicle you've chosen and will be detailed in your rental contract, assuming you've opted for this.

Tire Protection: This is specifically for any issues that might arise with the tires, such as punctures or rim damage. If you take this option, the amount you'd need to pay in the event of tire-related damages is reduced to £0/€0.

Premium Protection: By selecting this, any excess fees due to damages drop to £0/€0. Additionally, the Tire Protection is bundled into this option, offering a comprehensive coverage.
For all the details and specifics, do check out our terms and conditions at: Virtuo Terms & Conditions and for insurance-related details: Virtuo Insurance Terms.

For your information, purchasing the Premium Protection doesn't grant more benefits such as offered additional drivers. Other Virtuo options need to be purchased, whatever the Protection you selected.

We understand that certain decisions require planning, which is why you have until the beginning of the rental to purchase a Virtuo protection.


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